Can I Upload My Verifications Online to Work Force Services

How to Complete the ID.me Process

A elementary and secure process

The Indiana Section of Workforce Development has partnered with ID.me to create a highly secure identity verification process that ensures you, and just you, will be able to access your unemployment benefits. In just a few short steps, y'all'll create your ID.me login, secure your account, and verify your identity.

What yous'll need:

Email Address Continued to Your Uplink Account

Social Security Number

Mobile Phone with Camera

Valid, original Photo ID (Driver's License, Passport, Passport Card, or State ID)**

**For more details on acceptable photo IDs, please refer to the list of acceptable IDs provided in the Verify ID section.

**For more details on the technical requirements needed to verify your identity, visit this folio.

Log in to your Uplink Account:

On your Abode Screen, you should have a To Do for identity verification with ID.me. This To Do will have a link to ID.me to brainstorm this procedure. Click on this link. You must ever access ID.me through your Uplink account.

Once the link has taken you to the ID.me website you will need to set up an business relationship. If you already accept an ID.me account, you can just sign in by clicking "Sign in to ID.me" and entering your login credentials. Otherwise, follow the steps below.

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Prepare Your ID.me Account:

Pace 1
To create your ID.me account, enter the email address connected to your Uplink account and cull a countersign. Click the checkbox to take ID.me'south terms and weather and privacy policy. Then, click "Create account."

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Create an Account Screenshot

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Pace 2
Check your personal email inbox for an email from ID.me. Click the button in the electronic mail to confirm your electronic mail address. Then, return to your browser. The page will automatically move forward to the side by side step once you take confirmed your email.

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Confirm Your Email Address Screenshot

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Secure Your Account:

Completing this step makes your account more secure

To protect your business relationship, you lot volition gear up up extra security chosen multi-factor authentication (MFA). MFA uses a 1-time passcode that is sent to your phone or generated via a mobile app each time you log in.

Stride ane
Choose an MFA pick. You tin receive a passcode via text message or telephone phone call. Y'all can besides choose i of the other listed methods which use a phone app or physical key fob to securely send the passcode.

Step 2
Most people choose to send the passcode to their telephone. Only enter your phone number and and so check your text letters or answer the phone to receive your 6-digit passcode.

Step iii
Back on your browser, enter the six-digit passcode and click go along.

Step 4
If you lot want, you can generate and salvage a recovery code. The recovery code allows y'all to access your account even if you don't have the telephone or device you used to set upwardly MFA.

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Choose an MFA Screenshot

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Verify Your Identity:

Proving your identity is every bit simple as uploading a photo of your government ID and taking a selfie. By verifying your identity through ID.me, the Indiana Department of Workforce Development ensures that you, and but yous, are able to receive access to your unemployment benefits. Before you brainstorm, please review the Tips & Hints and the Top 9 Certificate Rejection Errors at the lesser of this page to ensure that your upload is successful. If you take additional questions, delight navigate to assist.Id.me and inquire our virtual assistant or submit a asking through the online course.

Step one
Cull a certificate type to submit from the list of adequate IDs, such as a driver's license, state ID, passport, or passport carte du jour. Please note that:

  • The ID must be valid/current
  • Temporary IDs are not acceptable
  • The original physical documents are required (no photocopies)

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Step 2
Adjacent, you will need to transport in photos of your Identification Certificate. Type in the phone number of a cell phone that can accept pictures. ID.me will text you a secure link that will open your phone camera. Follow the instructions on the screen one time your photographic camera is opened. For a driver's license, state ID, or passport card, retrieve to take a photo of the front and back. When you are satisfied with the photos, click Go along. See a Larger Screenshot

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Step 3
Afterward sending in photos of your ID, we will need you to have a video selfie using your telephone'southward photographic camera characteristic. Ensure you are in a well-lit area earlier you begin. The instructions on your phone screen volition atomic number 82 you lot through the process. Y'all volition be asked to look at the colors on your phone screen while ID.me takes a curt video selfie to verify that you are actually yous. See a Larger Screenshot

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Confirm and Authorize

You're virtually there!

The terminal step is to ostend your information and authorize ID.me to deeply share your identity verification data with the Indiana Department of Workforce Development. ID.me will never share your information without your permission.

Step ane
Make certain that all your information is authentic and complete. If it is, check the box attesting that the information is authentic, and then click continue. If not, hit the edit buttons to make changes. Run into a Larger Screenshot

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Footstep 2
Although yous volition encounter a message proverb that your identity has been successfully verified, you MUST click on "Allow" to complete the process . Clicking on this button allows ID.me to send your information to the Department of Workforce Evolution who tin then grant admission to your account. See a Larger Screenshot

Allow Screenshot

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TRUSTED REFEREE

Get Stuck Along the Way?
If yous get stuck along the manner, ID.me can offer assistance. You will run across a screen inviting you to connect with a live ID.me Trusted Referee who can assist verify your identity via video call. If at that place is a await time for this service, y'all volition be informed of the wait and ID.me volition ship you lot an email that volition allow you to connect at a later fourth dimension when someone becomes bachelor. PLEASE KNOW THAT You Will Non RECEIVE A Telephone call FROM ID.ME. Y'all must connect to the Trusted Referee by post-obit the instructions in the e-mail that is sent to y'all by ID.me when you asking to connect.

For the Session with the Trusted Referee, you will demand the post-obit documents to complete the process.

If yous have additional questions, delight navigate to assist.Id.me and enquire our virtual assistant or submit a request through the online form. Our member support team is available 24 hours a day, 7 days a calendar week and will go back to you lot as before long as possible via e-mail.

TIPS and HINTS

  • Did you hit the Allow button on the final screen? This is necessary to inform DWD so that they can update your Uplink account.
  • ID.me will not call you at any betoken in the process. They will communicate through e-mail only, and then do not wait for a phone call—you won't get one! Monitor your email for messages.

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Acme 9 Document Rejection Errors

Individuals must upload the required documents per the instructions to laissez passer video chat verification. To save you time getting verified, we take created a listing of the most mutual errors nosotros meet with document upload.

1. Certificate Mistake One: Same Document Uploaded Twice
If you upload the same ID card – such as a driver'south license – every bit both a federal and a state ID, your documents volition fail inspection. You lot must upload a dissever document for each category in order to pass this stride.

ii. Certificate Error Two: Ineligible Secondary Document
Brand sure the certificate isn't damaged and illegible. You also need to make sure that a statement or bill was issued within the last 90 days. The address and name must lucifer the other documents and your information.

3. Certificate Error Iii: Ineligible Primary Document
The Chief Document, like a Driver's License, must be legible and friction match the identity submitted. Brand sure the certificate isn't expired. If it is expired, check if the date falls inside an expiration extension granted by the state.

iv. Document Error Four: Paradigm Does Not Match Certificate Selected
Users who submit documents that don't friction match an accepted blazon will have their documents rejected. Examples include uploading an paradigm of a War machine ID, which is prohibited past federal law, or an EBT menu.

5. Certificate Error Five: Document Uploaded is a Photocopy
Users who submit a browse or screenshot of a certificate will accept their certificate rejected. Brand sure you take a picture of the original document.

half dozen. Document Error 6: Image of the Document is a Photocopy
Users who submit an image of a scanned or photocopied document will also have their document rejected. Nosotros typically see this error when users have images of photocopies of birth certificates and SSN cards.

7. Certificate Error Seven: Image Doesn't Capture Full Certificate
Users must upload a consummate image of the document. If the document is folded and information isn't fully visible, the certificate volition be rejected. Nativity certificates are oftentimes rejected for not including the seal or signature.

eight. Document Mistake Eight: Document is Expired
If a federal or land ID is expired, the document will be rejected unless the issuing authority published an extension to the expiration appointment. Secondary documents like utility bills must exist dated inside the last 90 days.

9. Document Fault Nine: Front and Dorsum of Document Required
Users who commit this error don't upload the front end and back images when required. This error is most frequently tied to driver's licenses. Nosotros likewise meet this mistake when users select the incorrect category for their document.

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Source: https://www.in.gov/dwd/indiana-unemployment/fraud/id.me/

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